Communication Skills
1-877-887-9949

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Communicating For Results

(1/2/ to 2 Day Formats) This seminar combines the necessity for bottom-line results with the newest information on communication skills. A working knowledge of the human factors that influence job performance is among the priority skills needed in today's organization. This course is designed to teach people how to deal effectively with others by practicing open, honest communication. Included in the course content are techniques for overcoming resistance to change, handling the normal conflicts that arise daily in the working world, and detecting various communication cues, such as, figures of speech, nonverbal's, thought structuring in logical and intuitive patterns, and kinesthetic/auditory responses. Participants learn to use self-awareness, confrontation, compromises, self-disclosure, and values clarification to communicate productively.

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Leading Meetings for Results

(1 to 3 Day Formats) Is it your responsibility to lead or participate in various meetings? Recent research indicates that managers in organizations spend up to 70% of their time leading or participating in meetings; that’s five hours per day! And, the higher up in the organization the executive is, the more likely he or she is to spend time in meetings.

Eliciting discussion at the same time as keeping the meeting focused and people talking one at a time, without side conversations, is often a difficult task. Giving participants the opportunity to share their skills and resources while also making the meeting productive and time efficient, can be an unmanageable paradox. Because of these and other difficulties, leading meetings can turn into a fiasco, yet meetings are one of the primary areas where superiors and subordinates alike see your leadership and decision making skills on display. How you lead and participate in meetings can therefore be a career boon or bane. The course teaches participants the skills to focus participation, refocus meeting discussions, handle problem situations and people, and effectively plan, start, run, end and follow-up to a meeting.